The following operations are supported. For a formal definition, please review the Service Description.

• AddClaim
  Inserts a new Claim; returns claimID if successful. Requires exact ClientCompany Name or Id match.
• AddClaimContact
  Returns ContactID, if successful, and a response message. You must provide the FileTracClaimID (claimID) of an existing claim.
• AddClaimNote
  Returns MessageID if successful. Pass either FileTracFileNumber (File #) or FileTracClaimID (claimID) of an existing claim.
• AddDeductiblePayment
  Consumes AddDeductiblePayment object. Returns positive paymentID, if successful, and response message. VOID a payment by sending the same information as the initial payment but with a negative PaymentAmount.
• AddInvoicePayment
  Consumes AddInvoicePayment object. Returns positive paymentID, if successful, and response message.
• AddReserve
  Consumes AddReserve object. Returns positive reserveID, if successful, and response message. May update existing reserves thru this method. Claim, Contact & ReserveType values required.
• AddReservePayment
  Consumes AddReservePayment object. Returns positive paymentID, if successful, and response message. VOID a payment by sending the same information as the initial payment but with a negative PaymentAmount.
• AddReserveRecovery
  Consumes AddReserveRecovery object. Returns positive paymentID, if successful, and response message.
• GetClaimDetail
  Get a single claim by ID. Includes Secondary Adjusters, Notes, Note Emails, Reports, Contacts, Claim Shares, Contracts, Invoices, Invoice Summaries, Invoice Expenses, Reserves, Reserve Changes, Reserve Recoveries, and Reserve Payments.
• GetClaimNotes
  Returns a List of Notes for a claim or of a single Note by MessageID.
• GetClaimReports
  Returns a List object of Reports for a claim, accepting claimID or File # parameter, or of a single Report by reportID.
  Note: Can be delays when retrieving Reports off Cloud. When claims have multiple reports of 10MB+ on Cloud we recommend retrieving them individually, by ReportID.
  As FileTrac allows multiple reports with the same name a numbered suffix is added to differentiate duplicates. Invalid characters are removed from filenames.
• GetClaimSummaries
  Pass either claimID or File # to get one claim returned. Pass a range of dates (mm/dd/yyyy) for multiple claims. Only top level information is returned.
• GetClientCompanies
  Provides a List of Client Company information for all Client Companies the user can access.
• GetClientContacts
  Returns a List object of Company Contact information for a Client Company of that Adjusting Firm.
• GetClientContracts
  Returns a List object of Client Contracts for all Client Company of that Adjusting Firm.
• GetContactTypes
  Gets all of the contact types that this user has access to
• GetInvoiceDetail
  Gets details of a single invoice by InvoiceID, including Services and Expenses.
• GetInvoiceSummaries
  Pass invoiceID or Invoice # to return one invoice, claimID or File # to return invoices of a claim or pass a range of dates (mm/dd/yyyy) for multiple invoices. Services and Expenses are not included.
• GetRecoveryTypes
  Gets all of the recovery types that this user has access to
• GetReportMedia
  Returns photos and other media attached to a report.
• GetUpdatedClaims
  Returns list of claims updated since requested date thru today. Can filter by company BDX setting or select a specific company.
• GetUsers
  Returns a List object of all User information for the Adjusting Company, for all active users. Includes client contacts. Last name search is a left-string search.
• UpdateClaimDates
  Consumes ClaimDates object. Updates both Inspection and Contact dates. Returns claimID, if successful, 0 if not, plus a response message for either.
• UploadReport
  Consumes Report object. Returns reportID if successful. Method expects Report object available thru WSDL.